Housing Options Officer
Job title: Housing Options Officer
Contract type: Full-time, fixed term 24 month contract / secondment
Salary: SO2 £37,280 - £39,152
Location: Rochford
Closing date: 22nd February 2026
Benefits: Local Government Pension Scheme, generous annual leave, flexi scheme, staff discounts
DBS required: Enhanced
Our culture and values:
We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day to day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.
About the role:
The Council is seeking to recruit a full-time permanent Housing Options Officer. You will be responsible in being part of a small team to deliver a customer orientated service to prevent homelessness within the Housing Options and Homelessness service. Experience in carrying out statutory duties under homelessness legislation would be essential. A driving licence and use of car is also essential.
About you:
You will need to demonstrate the following:
- Experience in homelessness and/or housing advice casework
- Working knowledge of landlord and tenant law, housing legislation and benefit regulations
- Willingness and flexibility to work outside normal hours when necessary
- Good understanding of welfare benefits
- A customer focus
- Comprehensive knowledge of housing & homelessness policy, procedures and legislation.
For an informal discussion please call Kathryn Simpson on 01702 318052
Rochford Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.